SEAN REACHES FOR THE STARS
Multi award winning Kerry hairstylist has become the first Irish hairstylist to receive a coveted PHAB Service Star! The PHAB Service Stars are the hair & beauty Industry’s equivalent of the Michelin Stars in catering!
Founder & CEO Nergish Wadia-Austin, a respected business management trainer & consultant to the hair, beauty, spa & wellness Industry has this to say about the Stars!
“Every industry has a standard… restaurants have Michelin ratings and hotels have AA or RAC Stars. We think it’s time salon and spa professionals had their own standard too. Hairdressers, colourists, barbers, therapists, and nail technicians, all demonstrate excellent levels of performance day in and day out in a highly creative customer-facing industry. Many are way better than just average, but to date, there’s never been a way of proving this to consumers, employers or simply themselves. The PHAB Service Stars are guided by an advisory board of industry experts and that is what makes these stars a reliable way of recognising service excellence in our industry!”
Sean Taaffe is no stranger to awards having represented Ireland on the world stage with team Ireland and most recently was a Judge at the OMC world championships in Paris. His salons have also scooped salon of the year categories in multiple different award ceremonies throughout the country.
Sean says “I’m delighted to have received the PHAB Service Star because customer care and service has always been hugely important to me and is something I have always strived to excel in and I’m very honoured to have received the PHAB Service Star, for those reasons! I’d encourage any professional in the hair and beauty industry to try and attain the star as it will help them to elevate the delivery of their client experience! This is because PHAB Service Star applicants have to prove their excellence with their performance results, customer & management testimonials, along with hygiene & environmental best practices. This helps the consumer trust when selecting the best hairdresser, beauty therapist, nail technician, barber & colourist out of a crowd! I’ll certainly be encouraging my team of professionals to do the same in all of my salons!”
